FAQs

Q1: What's your warranty ?

We provide one year warranty on all of our products. Also, we are responsible to repair and replace the defective ones in the warranty period, meanwhile we provide life-long free technical support and maintenance.

Q2: How to proceed an order Ozone Generator?

Firstly, let us know your requirements or application. Secondly, We quote according to your requirements or our suggestions. Thirdly, customer confirms the samples and places deposit for formal order. Fourthly, We arrange the production.

Q3: What's the standard of package?

Inner box and out carton are made as per international standard and we can make special design according to customer's need. And if necessary,goods will be packed by pallet to avoid any damage.

Q4: Could you do OEM for us?

Sure,OEM is acceptable, and please supply with the brand letter of Authorization.

Q5: What is the payment terms?

T.T,Western Union and L/C is acceptable. Moreover, you can place order on Alibaba though Trade Assurance.

Q6: What' your advantages?

1. We can provide the most comprehensive Ozone Generator products.

2. We have the professional engineer team which can provide free consultation and design services. the customize will be according to your drawings or samples.

3. Your inquire will be replied within 6 hours any time.

4. Our Freight forwarders are faster,safer,and more convenient, and we can make sure the delivery on time.

If you have any other question， Kindly contact us here.